I have found that the clean lines and fantastic durability of Steelite has been an advantage to the great success of Wing Lei.
Chef at Wing Lei
Pin marks occur during the manufacturing process. After glazing, plates are fired to ensure an even and complete glaze coverage. Plates are placed into "cranks", supported under their rim on three small refractory pins.
After firing, a small amount of the refractory may remain in the fired glaze layer, this residue is removed by grinding to leave a smooth finish. Occasionally, the grinding process may result in a small area of the underlying body becoming exposed. This is not detrimental to the performance of the product since the biscuit fired body is fully vitrified. Vitrified products are defined as having zero porosity and, as such, will not stain or become unhygienic when in use.
A fully glazed plate back helps to ensure a long, trouble-free use of the product.
As part of a review of our global business priorities, we have decided to close our retail website. You will no longer be able to purchase Steelite products off this website.
Steelite International Ltd are committed and will continue to focus our efforts on sales within the commercial global hospitality marketplace.
We apologise for any inconvenience caused.
If you have any questions, or require further information about your warranty, please contact us by emailing firstname.lastname@example.org